In these Terms and Conditions, the words “us,” “we,” and “our” refer to Elderosity, LLC, the owner of the following websites, products, and services:
- Websites: www.elderosity.com, www.elderosityuniversity.com
- Products: Our software applications and educational courses
- Services: The services we offer when you contact Elderosity Support
These Terms and Conditions affect your legal rights and obligations. If you do not agree to be bound by all of these Terms and Conditions, do not access or use our websites, products, or services.
Users of our websites, products, and services must be above the age of 13.
As a license holder of our products, you cannot distribute, freely give away, or resell your license or account. You may not transfer the license or account to a new owner.
Any third-party libraries in our products are subject to their own licensing. You are responsible for reviewing and following third-party licenses, terms, and conditions.
Payments and Price Changes
When you purchase a product, you are actually purchasing a membership subscription with Elderosity, LLC, which gives you access to product updates, course updates, and support for a period of one year following the date of purchase.
All products that you purchase are added to a single membership with a single license or account. Each product subscription included in your membership is due for renewal one year from the date of purchase.
Elderosity, LLC reserves the right to modify or discontinue, temporarily or permanently, prices of all products or subscriptions, including monthly or annual subscription fees, at any time with or without notice. Such notice may be provided at any time by posting the changes to the Elderosity, LLC Terms and Conditions. All prices are in U.S. dollars.
Although we don’t think you’ll ever want a refund, we gladly refund your purchase if it’s requested within 14 days. No refunds will be given after 14 days from the initial purchase under any circumstances.
Product Updates and Support
Product updates are released as often as needed for bug fixes, compatibility, or feature additions.
Online support is offered through a ticketing system. We do not offer phone support, nor do we offer support or otherwise for items not related to our products, services, or third-party applications.
If your membership has expired, in order to get an update or submit a support ticket you must renew your annual membership subscription, regardless of the situation or circumstance. A lapsed subscription that is renewed starts from the date you purchase it, but there are no discounts that may be applied to the renewal cost.
Newsletter and Email
Elderosity, LLC may on occasion send you email notifications related to your license or account. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices, and other transactional emails related to your purchases. You cannot unsubscribe from these account notices.
All of our products, with the exception of any third-party components contained in the products, are the property of Elderosity, LLC. You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified.
Termination and Cancellations
Elderosity, LLC, in its sole discretion, has the right to suspend or terminate your account for violation of the Terms and Conditions and refuse any and all current or future use of the service or products provided by us. Termination will result in the deactivation or deletion of your account and access to your account, including the deactivation or deletion of all content in your account.
Elderosity, LLC reserves the right to refuse services or products to anyone for any reason at any time, refund your payment, and terminate your account if deemed necessary.
If you are dissatisfied with any aspect of our services or products and wish to terminate your account voluntarily, you may do so by contacting us, but no refund will be provided beyond 14 days after purchase. When you voluntarily terminate your account, we will deactivate and delete it and all content contained in it.
Warranty and Liability
We guarantee our products to function as advertised. We cannot guarantee our products will function with all third-party components, plugins, or web browsers.
Beyond this guarantee, we provide our products “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to direct, indirect, special, incidental, or consequential damages or losses that occur out of the use or inability to use our products.
Elderosity, LLC’s aggregate liability under or in connection with the Terms and Conditions will be limited to the amount paid for the services or products if any. This limitation will apply even in the event of a fundamental or material breach of these Terms and Conditions.
You agree to indemnify and hold Elderosity, LLC, officers, directors, employees, and agents, harmless from any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from content you submit, post, transmit or otherwise make available through the use of our services or products, your connection to our service or products, your violation of the Terms and Conditions, or your violation of any rights of another.
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